At Hotel Nikko Saigon, we are aiming at being the most trusted hotel for the guests, owners, employees and community by providing consistent and personalized services. This is what gives meaning and values to our business and the working lives of ours.
Check-out time: 12:00
Guarantee: Credit Cards are used to guarantee reservations. If not cancelled within cancellation period or the guest did not show up, a charge of one night plus service charge and tax will apply. Advance purchased reservations are charged at the time of confirmation and are non-refundable (full stay), non-cancellable and non-changeable. Actual credit card used to charge advance purchased bookings are required to be presented upon check-in.
Deposit: Upon check in, guest will be required to pay room deposit covering the entire stay as well as incidental deposit of US$50 per day to cover miscellaneous expense. Any unexpended amount will be refunded at check-out.
Payment Types: Credit card accepted at the hotel: American Express, Diners Club, JCB International, MasterCard, Visa
Transportation: To guarantee safety, the hotel recommends its own hotel transfers to and from the airport.
Additional charge of US$55++ for Sedan and US$70++ for Minivan per way will be applied.
City Shuttle Service: Hotel Nikko Saigon offers complimentary shuttle van with 7 trips daily providing guests drop off service to main city landmarks: Ben Thanh Market – Takashimaya – Reunification Palace – Notre Dame Cathedral – City Opera House. Schedule is available at our Concierge Desk and reservation must be made in advance.
Following Vietnam’s Government Law, all staying guests are required to present upon check-in a valid identification card with photo (citizen identity card, passport, permanent resident card or temporary resident card (if customer is a foreigner), or other personal identification papers with photo issued by competent authorities of Vietnam.
* As a COVID-19 safety measure of the hotel, all foreign guests are required to present their passports upon check-in to verify country entry and exit points.
Age 11 years and below are free of charge if sharing room with parents on existing bedding. Extra bed (maximum 1 per room) fee for adult or child USD27.00. Additional fee for child buffet breakfast 0-5 years free / 6-11 years USD11.25 / 12 years and up USD22.50. Additional fee for child access at Club Lounge 0-5 years free / 6-11 years USD17.50 / 12 years and up USD35.00. All fees are subject to 5% service charge & 10 % taxes.
Photoshoot & Filming Policy:
Nikko Preferential Program:
Please be noted that Nikko Preferential Program will be discontinued by 31st December 2019. Its discount benefits will be no longer available after 31st December 2019.
Request: Special requests are subject to availability upon check-in. Special requests cannot be guaranteed.