One Harmony is a unique membership program that rewards you when you stay at Okura Hotels & Resorts, Nikko Hotels International or Hotel JAL City. No matter where you go in Japan or overseas, you can earn points and enjoy special services, benefits and awards – with no membership or annual fees.
Welcome to a new world of hospitality and value. Welcome to One Harmony.
In the name, ”One” of “One Harmony” means Okura Nikko Experience.
The idea behind the name is to emphasize “harmony”, with all hotel staff operating together in harmony to provide our customers with the highest levels of service.
| EARN POINTS Earn points whenever you stay and eat at participating hotels. | Redeem Points at Hotel Nikko Saigon Points can be exchanged at the hotel for rewards. | ||
| Hotel Stays | 3 points for every JPY100 | Stay Awards | 8,000 points or more |
| Restaurants | 1 points for every JPY100 | Room Upgrade Awards | 4,000 points |
| Breakfast Awards | 1,600 points for adult | ||
| Dim Sum AYCE Awards | 1,500 points or more | ||
| Dinner Buffet Awards | 4,000 points | ||
| Afternoon Tea Awards | 1,400 points | ||
| Airport Drop Off Awards | 5,000 points or more | ||
* Points may be calculated differently depending on the hotel, facility, plan/package.
* Please ask the Front Desk for information at the participating hotels and restaurants.
ONE HARMONY MEMBER BENEFITS
| ■ Qualification criteria (assessed on ac tivity from Jan ‒ Dec each year) | MEMBER | LOYAL | EXCLUSIVE | EXCLUSIVE PLUS |
| Number of stays or points earned (annual) | Entry level | 10 nights or more 7,000 pts+ | 30 nights or more 20,000 pts+ | 60 nights or more 40,000 pts+ |
| ■ Point program | ||||
| Bonus Points | — | 25% | 50% | 50% |
| Carryover of surplus points *1 | — | ✓ | ✓ | ✓ |
| ■ Preferred rate | ||||
| Restaurant benefits (Nikko 10% / JAL 5%) | ✓ | ✓ | ✓ | ✓ |
| Member preferred rate (Discounted from the Best Available Rate ) | ✓ | ✓ | ✓ | ✓ |
| Elite member special rate (15% off for Deluxe and Suite categories from the Best Available Rate) | — | ✓ | ✓ | ✓ |
| Anniversary special rate *2 ( 30% off for Deluxe category and 50% off for Suite category from the Best Available Rate) | — | ✓ | ✓ | ✓ |
| ■ Benefits | ||||
| Anniversary benefits (cake / dessert) *2 | ✓ | ✓ | ✓ | ✓ |
| Wedding benefits | ✓ | ✓ | ✓ | ✓ |
| Complimentary room upgrade (subject to availability) | — | Up to 5 nights | Unlimited | Unlimited |
| Plus One benefits (offered by each hotel) | — | — | ✓ | ✓ |
| Late check-out (subject to availability) | — | — | Reg. time + 3 hours | Reg. time + 3 hours |
| Complimentary breakfast | — | — | — | ✓ |
| Complimentary stay coupon *3 | — | ✓ | — | ✓ |
| Premium selection (available at participating hotels only) | ✓ | 10% | ✓ | ✓ |
| Partner benefits: bonus airline miles (J-SMART plan) | — | — | 30% | 30% |
Benefits apply within the status validity period. One Harmony members may choose to earn miles with partner airlines when using our hotels. Elite members will receive additional bonus miles.
*1 Only surplus points earned beyond the required amount for status qualification or renewal during the evaluation period may be carried over to the following year. Carryover is valid for one year only. Stays are not eligible for carryover.
*2 Registration in “My Profile” within your account is required to receive the anniversary benefits.
*3 A complimentary stay coupon will be sent to members who earned 50,000 points or more in one year, excluding carried-over points.
HOTEL NIKKO SAIGON ORIGINAL BENEFITS
MEMBER | LOYAL | EXCLUSIVE | EXCLUSIVE PLUS | |
| Bottled water | ✓ | ✓ | ✓ | ✓ |
| Welcome amenity | ✓ | ✓ | ✓ | |
| Complimentary internet access | ✓ | ✓ | ✓ | ✓ |
| Complimentary parking slot | ✓ | ✓ | ✓ | ✓ |
| Early check-in | ✓ | ✓ | ✓ |
* Early check-in, late check-out, and upgrade as stay benefits are subject to availability on the day. Hotel original benefits may not be available depending upon conditions on the day.
* Hotel Original benefits apply only to hotel stays reserved through Okura Nikko Hotels Reservation Center or official websites, or directly with a participating hotel.