We are
at your service.
However you prefer to reach us — a call before midnight, a quiet email, a note left with our concierge — someone is always listening. Tell us how we may help, and we will answer with care.
Write to us
A note, and a considered reply.
Tell us a little about what you need. We read every message and respond within one business day — often sooner.
We treat each enquiry as the beginning of a stay. Guest Relations · Hotel Nikko Saigon
Where serenity meets the city
235 Nguyen Van Cu StreetCau Ong Lanh Ward, Ho Chi Minh City
Vietnam
Nearby — driving time
- Tan Son Nhat International Airport25 min
- Ben Thanh Market10 min
- Notre-Dame Cathedral Basilica12 min
- Saigon Opera House12 min
Before you ask
Questions, quietly answered.
A few things guests often want to know before they arrive. If yours isn't here, write to us — we are glad to help.
Check-in is from 14:00 and check-out is until 12:00. Early arrival and late departure can be arranged on request, subject to availability — our front desk is staffed around the clock.
We are roughly 25 minutes by car from the airport, in the heart of District 1. Airport transfers in a private car can be booked through our concierge ahead of your stay.
Most room rates include breakfast at La Brasserie, our international buffet. Nikko Club guests may also take breakfast in the lounge on the 23rd floor, with river views by morning.
Yes. Beyond our rooms and suites, we offer one-, two- and three-bedroom apartments with full kitchens and laundry — designed for families and extended stays of a week or more.
We can. The Origami Ballroom is one of the largest pillarless ballrooms in Saigon, and Nikko Garden seats up to 400 for banquets. Our events team will prepare a tailored proposal — reach them through the form above.
Our colleagues assist in English, Vietnamese, Japanese, Korean and Chinese. Please let us know your preferred language and we will pair you with the right team member.